Questions
Everything people ask us at the counter, about wrapping, shipping, returns and picking the right thing.
Gift wrap
$6 per order. Pick the paper and ribbon in your bag and we wrap everything in the order together, unless you ask us to wrap pieces separately.
Yes. Whoever wraps your gift copies your note onto a small card in ink. Keep it under about 180 characters so it fits.
Always. We never put receipts or prices in a wrapped gift. The receipt goes to your email.
Yes. Use their address for shipping and yours for billing. We’ll leave your note inside and nothing about the price.
Orders
Orders placed by noon Tuesday to Friday ship the same day. Most arrive in two to four days.
Yes, and it’s free. Choose pickup at checkout and we’ll email you when your order is wrapped and waiting.
Not yet. We ship to every US state.
Call or email us with your order number and we’ll track it down. If it’s lost, we’ll send another.
After
Yes, within 30 days, unused. The person who received it can exchange it in the shop or by mail without a receipt.
Opened food like honey, and candles once they’ve been lit.
We’re sorry. Send us a photo within a week and we’ll replace it, no need to send it back.